Luna Pendant

After confirming the payment, we will proceed with the production of the item. Our workshop team will meticulously craft each piece, which is why we require approximately 3 to 4 weeks for delivery. We take great care in ensuring the quality and craftsmanship of our products, and this time frame allows us to complete the process to our high standards. Thank you for your understanding and patience.

We do offer the option to include engravings such as initials. Please feel free to consult with us about your preferences. However, please note that items with engravings are not eligible for returns or exchanges. We appreciate your understanding regarding this policy.

To make your gift extra special for your loved ones, all items will be carefully placed in a dedicated box and adorned with a ribbon before being delivered. If you would like to include a message card, please provide the sender's name and message during the ordering process. We will print the message on the card and include it along with the package for delivery.

If you wish to return or exchange a product purchased from MAVIE.LA, please contact us within 10 days of receiving the item. Please note that the item must be unused. We only accept returns in cases where the delivered product differs from your order or if the item is damaged. Once you have returned the item to us, we will proceed with the exchange or refund process. However, please be aware that depending on the condition of the product, we may not be able to accommodate your request. Thank you for your understanding.

For online orders placed on our store, we offer free worldwide shipping. Please note that Pre-Order items may require an additional 3 to 4 weeks for production. Once the item is ready, we will strive to deliver it to you within the shortest possible time frame, typically within 3 to 6 days.

After your order has been shipped, you can check the delivery status and inquire about the estimated delivery date and time directly with the shipping carrier using the Yamato Transport tracking number provided in the email we send you upon shipment completion.

Feel free to contact MAVIE Client Services for any inquiries or requests, no matter how small or significant they may be. We are here to assist you with various services, such as consultations for engagement rings, gift selection, coordinating stackable jewelry, as well as providing guidance on product care and repair services. Our dedicated team is always available to provide support and guidance whenever you need it.

The background of natural diamond mining encompasses issues such as environmental impact, labor exploitation, and conflicts. Lab-grown diamonds, on the other hand, are created using sustainable methods that impose zero burden on the Earth. They have become a new standard and are widely embraced by many people, including celebrities, as they offer a sustainable alternative to traditional diamonds.

Lab-grown diamonds and natural diamonds share the same crystal structure and chemical composition. Through advanced technology and carefully controlled growth processes, lab-grown diamonds can achieve a high level of purity with minimal impurities. This results in a clear, transparent, and radiant sparkle.

At MAVIE, we are dedicated to pursuing a global standard of "Value for a Sustainable Future." As someone who understands the essence, we believe in bringing "loving" diamonds to everything. By making valuable choices, you can illuminate not only your own future but also the future of your loved ones.